Data protection policy

The owner of the website and responsible for the treatment is TRACER INOX S.L.L. with address at P.I. Albalat c/ Jaume I, N.º 7, Albalat de la Ribera, 46687, Valencia and CIF B98271489 is the owner of the Portal and makes it available to Internet users, in order to provide information about the services provided and/or products marketed by TRACER INOX S.L.L., as well as to allow the provision of services and/or marketing of products through the Portal.

Contact information

  • Contact telephone number: + (34) 96 249 26 11
  • Email: administracion@tracerinox.es

Data Protection Officer Contact Details

For any management or request regarding the privacy of TRACER INOX S.L.L., the user may contact our e-mail address administracion@tracerinox.es .

1.- Purpose, for what purposes do we process your data?

TRACER INOX S.L.L. informs the User of the existence of a personal data processing activity (called WEB USERS) created with the data obtained on the website by and for TRACER INOX S.L.L. and under its responsibility.

This processing activity has been created for the purpose of providing information on the provision of services and/or marketing of products offered by the Portal, as well as attending to and managing queries made by users through this channel.

The terms of conservation of the data that users provide us with through the forms on the website are as follows:

  • In the case of enquiries: Once the enquiry was been answered, the current year.
  • In the case of contracting any of our services: For the duration of the contractual relationship.
  • In the case of accepting the sending of commercial communications by e-mail. As long as their deletion, they requested by the interested party and in, any case three years from the last expression of interest.

2.- Legitimation, what is the legitimacy for the processing of your data?

The legal basis for the processing of users’ personal data is the data subject’s own express consent.

Likewise, the prospective offer of services and/or products they based on the consent requested from the user without the withdrawal of this consent conditioning the execution of other purposes.

Users are under no obligation to provide us with their personal data, but if they do not provide us with the minimum data requested, they will not be able to carry out the operations offered online on our website, such as dealing with queries, contacting us, etc.

Furthermore, we inform you that you may revoke your consent to the collection and processing of your personal data at any time, by means of the procedure that we establish for this purpose, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

3.- Addressees, to which recipients will your data, be communicated?

The data collected on this website by means of the corresponding forms will not be passed on to third parties and may only be communicated to other companies that are responsible for the processing of personal data, and that they will only process the data in accordance with the strict indications that TRACER INOX S.L.L. establishes with these data processors. In any case, the data will be communicated within the European Union and only for the purposes indicated above.

4.- Rights, what are your rights when you provide us with your data?

Users of the website owned by TRACER INOX S.L.L. are guaranteed the rights established in the legislation on Personal Data Protection:

Firstly, the user has the right to obtain confirmation as to whether or not TRACER INOX S.L.L. is processing personal data concerning him/her.

Users will have the right to access their personal data, as well as to request the rectification of data that is inaccurate or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Users have the right to oppose the processing of their personal data, so TRACER INOX S.L.L. will stop processing their data, unless there are legitimate, compelling reasons, or the exercise or defence of possible claims.

Users have the right to request TRACER INOX S.L.L. to limit the processing of their personal data when the requirements of the EU Regulation 2016/679 and the LOPDGDD 3/2018 are met.

TRACER INOX S.L.L. informs you that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and prevent its alteration, loss, processing and/or unauthorised access, in accordance with the provisions of the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.

Por último, informamos que cualquier interesado podrá presentar una reclamación ante la Agencia Española de Protección de Datos, especialmente cuando no haya obtenido satisfacción en el ejercicio de sus derechos.

In the following link, you will find more information about complaints to the Spanish Data Protection Agency.

5.- Commercial Communications

TRACER INOX S.L.L. may send commercial communications by any means with full respect for the legislation in force on personal data protection.

For commercial communications sent by e-mail and equivalent means in compliance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the consent of the User will be duly obtained at the time of collecting the corresponding data.

The User may revoke at any time the consent given to receive personal communications by simply notifying TRACER INOX S.L.L. of their wish to do so (to our e-mail address administracion@tracerinox.es).